🧵 Step Two: Carefully define the details of your request
Because details make all the difference… and we want you to get exactly what you envision.
After you've chosen the right product or service from Shatr Al-Naseej store, the crucial next step is to precisely define the details of your order. This stage ensures clarity in our agreement, protects your rights, and allows us to deliver professional work of a quality that exceeds your expectations.
🔹 Why is this step important?
In the world of printing, design, and fashion, small details can make or break a product or a bad experience. Therefore, at this stage, we ensure that everything is clear and agreed upon before implementation begins, to guarantee:
- The product matches your order 100%
- Protect your time and money
- Avoid any misunderstandings
- Improving the quality of the final work
🔸 What details do we need from you in this step?
1. Accurate measurements and quantities
- Specify the number of pieces for each size (S - M - L - XL …)
- Are there special sizes for children, women, or plus sizes?
- The more accurately the quantities are distributed, the easier it is for you to manage inventory and produce on demand without waste.
2. Required colors
- basic fabric color
- The color of the design, logo, or thread (in the case of embroidery)
- We will send you a color catalog or samples to accurately determine the color.
3. Material and weight
- Do you prefer 100% cotton? Polyester? A blend?
- What is the weight of the fabric (e.g., 150, 180, 200 grams)?
- All of these factors affect comfort, quality, and production cost.
4. Type of printing or embroidery
- DTG printing – direct printing on fabric
- Thermal printing – suitable for express orders
- Embroidery – suitable for luxury brands and uniforms
- We will help you choose the most suitable method according to the design and quantity.
5. Printing or embroidery location
Specify precisely:
- Chest – Back – Sleeves – Sides – Neck – Hat
- We will send you a form showing the printing locations for your approval.
6. Logo or identity design
If you have designs ready, send them in high-quality formats (PDF, AI, PNG).
If you don't have a design, our team can professionally execute it as part of the order.
7. Packaging and packing (optional)
Would you like special packaging?
- Bags bearing your logo
- Stickers, thank you cards, barcodes
- We provide you with a comprehensive solution that reflects a professional image for your brand.
🛡️ Guaranteeing rights in this step
- All details are documented in a clear invoice or written consent form .
- We will send you a digital sample (mockup) or preliminary images before final start.
- The order will only be processed after you have given your final approval to all the details.
💡 Tips for professionally identifying details
- Take your time reviewing, don't rush.
- Consult our team if you are unsure about the type of material or method.
- Review the printout or design on a computer, not just a mobile device, to notice any fine details.
- Request that a preliminary sample be made (if the quantity is large), as this ensures the accuracy of the forecasts.
📌 Practical example:
A customer orders 100 hoodies with a logo printed on them.
- Sizes: 20 S – 30 M – 30 L – 20 XL
- Color: Black
- Material type: 80% cotton – 20% polyester
- Printing: DTG – Front Only
- Design: Logo attached in PNG format
- Packaging: Each piece in a plastic bag with a thank you card
⏭️ What happens after determining the details?
After final approval, we move on to step three:
"Receive your order with quality and professionalism," as we share with you the implementation steps, updates, and delivery date accurately.